TRUST ADMINISTRATIVE SCRIVENER OFFICE | JAPAN

Need Japanese Official Documents for Use Abroad?

Trust Administrative Scrivener Office in Japan supports overseas clients who need official Japanese certificates such as Koseki Tohon,
Certificate of Acceptance of Birth Notification, Certificate of Acceptance of Marriage Notification,
Residence Certificate, and related documents. Apostille and English translation are also available.

Keiko Utsunomiya

Keiko Utsunomiya
Licensed Administrative Scrivener in Japan
Provided by a licensed Administrative Scrivener in Japan
English communication available
Identity verification by Zoom or Teams
Suitable for immigration, citizenship, marriage, and family procedures abroad

This service is provided by Trust Administrative Scrivener Office, Japan. For clients who wish to proceed, please book the online consultation and identity verification first.

Posted on Google
M K
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I had a great experience working with Keiko and can highly recommend her services. She supported me with obtaining official documents from Japan and made the entire process incredibly easy to understand. From the very beginning, Keiko clearly explained every step, kept me thoroughly updated throughout the process, and always responded very quickly to any questions I had. Her communication was excellent, and I always knew exactly what was happening and what to expect next. I am very grateful for her professional, reliable, and friendly support. She made what could have been a complicated process feel straightforward and well organized. I can highly recommend her services. Thank you so much, Keiko!
Posted on Google
S L
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The most exceptional professional I have ever worked with. We first contacted Keiko about 18 months ago, when we were trying to navigate the enormous and complicated process of moving our family from the UK to Japan. Since then, she has helped us with visas, company registration, housing, immigration procedures, renewals and countless other pieces of Japanese administration that I simply would not have known how to navigate on my own. And believe me, there have been a LOT of hurdles, setbacks, complications and unexpected problems along the way. Keiko has been there for every single one of them. She is exceptionally competent, incredibly meticulous, extraordinarily responsive and unbelievably reliable. Her attention to detail is second to none. But what makes her so special is that she doesn’t simply do what is technically required and then consider the job finished. She genuinely cares the needs of her clients. She will go above and beyond every single time to make life easier for you. She thinks ahead, finds solutions, helps you jump through the next hoop and works out how to overcome the next problem. Whenever something has gone wrong or we have hit another unexpected obstacle, Keiko has been calm, reassuring and already thinking about what we can do next. And that has meant an enormous amount to me. I am a worrier and I have never found it particularly easy to completely trust professionals with important things. I am used to checking everything myself, wondering if something has been missed and chasing people for answers. With Keiko, for the first time, I genuinely didn’t have to worry. Her meticulousness is extraordinary. I knew that she had thought of things I hadn’t thought of, checked things I hadn’t checked and was watching out for problems before they became problems. She has never once let me down, made me feel like I was being difficult or made me anxious when something went wrong. Quite the opposite, she has always made me feel that we are in safe hands. And that is why, even though we are now living in Japan, we continue to have Keiko support our family. I genuinely don’t think we could have done this without Keiko. But I also want to say something about who Keiko is, because please don’t read all of this and imagine some terrifying, stern, ultra-serious work-work-work workaholic sitting behind a desk surrounded by paperwork! 😅 She is anything but. Keiko is funny, warm, gentle, kind, hilarious and incredibly sincere. She has such a lovely personality and is genuinely humble. She cares deeply about the people she works with, and that comes through in everything she does. Keiko is truly special. You will never feel like you are simply another client or another piece of work on her desk. She has exceeded my expectations at every stage of our journey. If you are looking for an administrative scrivener, I would wholeheartedly recommend Keiko. Thank you, Keiko, for everything you have done for us and everything you continue to do for us. It has been such a privilege to have you in our lives, and I hope our working relationship continues for many, many years to come. We absolutely adore you. 💕
Posted on Google
F B
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Opening a small hotel in Japan & needed help with both immigration & licensing. Keiko & her team were extremely knowledgable/ pleasant to work with!
Posted on Google
K S
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Provided great service. They were communicative and worked hard to help me with the process of obtaining my descendant visa for moving to Japan. Would recommend them to anyone who needs guidance in this matter. Thank you Keiko- san!
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た
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今回、車庫証明の届け出、受領の代行をお願いしました。依頼時から終了時まで終始スムーズな取引で安心して以来することが出来ました。また機会がある際はお願いしたく思います。有難う御座いました。
Posted on Google
J V
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Keiko-san helped me with the notarization and apostille of a foreign-language document, clarifying the process to me, as well as supporting me with the setting up of the notarization appointment. As a non-native, such legal and bureaucratic processes are stressful, as my Japanese is definitely not up to speed with the specific legal terms and concepts. For this reason, I reached out to Keiko-san's Trust Administrative Scrivener Office, who helped me throughout. She responded quickly and competently to my queries, and was friendly and professional.
Posted on Google
R H
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初来日本的家庭强烈推荐!😊 来到日本后,为了办理经营管理签证有很多不懂的地方。行政书士本人非常专业、亲切热情,能够用中文文字顺畅沟通,对我们刚来的家庭帮助特别大。很多担心的事情都会耐心解释,还帮我们开通水电,贴心地选择了有优惠的组合,真正站在客户的角度替我们着想。费用也合理透明,让委托过程非常安心。真的非常感谢!推荐给和我们一样初来日本的朋友!😊 ⸻ 日本に来てすぐ、経営管理ビザの手続きで分からないことが多かったのですが、行政書士の先生はとても親切で、丁寧に対応してくださいました。中国語での文章のやり取りもスムーズで、本当に助かりました。生活面でも、電気・水道の契約やお得なプランの案内までサポートしてくださり、常に依頼者の立場に立って考えていただけました。費用も良心的で分かりやすく、安心してお任せできました!日本に来たばかりの方にもぜひおすすめです!😊
Posted on Google
A A
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I had the pleasure of working with Keiko on the renewal of my Business Manager visa, and I couldn’t be more grateful for her support. She is incredibly resourceful, always finding the best solutions and explaining everything clearly. Beyond her professionalism, Keiko is also warm, friendly, and genuinely cares about her clients’ success and peace of mind. Thanks to her guidance, the process felt smooth and stress-free. I highly recommend Keiko to anyone in need of an immigration lawyer in Japan!
Posted on Google
E
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Keiko-san helped us with a very complex and unique business manager case, which was approved with no further request for documentation during the process. She covered all the bases and sent a very strong case file submission to immigration which led to approval. We are extremely grateful for your help and will continue to use your services for each renewal!
Posted on Google
H Z
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服务很细致,也很有耐心,家人生病了,也尽量避免耽误我得申请工作,这点我很感动,希望大家选择值得信任的机构服务吧!

WHO THIS IS FOR

Designed for People Outside Japan Who Need Japanese Documents

Family and Civil Procedures

For marriage, birth, divorce, and related family matters requiring official Japanese certificates.

Immigration or Citizenship Applications

For applications submitted to foreign authorities that require official documents issued in Japan.

Former Residents or Family Members

For people who lived in Japan before, or family members who need records preserved in Japan.

Important: Trust Administrative Scrivener Office handles lawful retrieval of existing documents, apostille procedures, and optional translation support.
We do not determine Japanese nationality and do not guarantee passport-related outcomes.

SUPPORTED DOCUMENTS

Documents We Commonly Handle

The exact document depends on the purpose of use, the applicant’s relationship to the person named on the record, and whether the document legally exists and can be issued.

Main Certificates

  • Koseki Tohon (Family Register)
  • Certificate of Acceptance of Birth Notification
  • Certificate of Acceptance of Marriage Notification
  • Certificate of Acceptance of Divorce Notification
  • Juminhyo (Residence Certificate)

Additional Services

  • Apostille from the Ministry of Foreign Affairs of Japan
  • English translation
  • International shipping by EMS
  • English or Japanese report after inquiry

PROCESS

How the Process Works

01

Paid Consultation & Verification

We first confirm what document you need, whether it exists, and whether it can be issued lawfully.

02

Online Identity Verification

After payment, we conduct a short Zoom or Teams meeting to verify identity and confirm the purpose of use.

03

Power of Attorney

We prepare the Power of Attorney in PDF format. You print, sign, and mail the original to our office in Japan.

04

Certificate Retrieval

We request the certificate from the relevant municipality or other authority using the lawful method required for that case.

05

Apostille / Translation

If needed, we handle apostille processing and optional English translation.

06

Final Payment & Shipping

After final confirmation, we send a scan for checking and then ship the original by EMS.

FEES

Fees and Typical Cost Structure

Final fees depend on document type, municipality, shipping destination, and complexity.

Consultation & Verification

USD 50

Paid first / non-refundable / deducted from the full service fee if you proceed

Certificate Retrieval Only

From USD 350

Actual costs are charged separately

Retrieval + Apostille

From USD 450

Translation not included

Retrieval + Apostille + Translation

From USD 500

Varies depending on document content and length

Typical Actual Costs

  • Koseki Tohon: approx. USD 4
  • Marriage Notification Acceptance Certificate: approx. USD 3
  • Birth Notification Acceptance Certificate: approx. USD 3
  • Domestic postage in Japan: approx. USD 6

Payment Methods

  • Bank transfer
  • Credit card
  • PayPal

A 4% processing fee applies to credit card and PayPal payments.

TIMELINE

Estimated Timeline

Document preparation
Approx. 2–3 days
Certificate issuance
Approx. 2–3 weeks
Apostille processing
Approx. 2–3 weeks
International shipping
Approx. 1–2 weeks
Total
Approx. 6–8 weeks

IMPORTANT NOTES

Please Read Before Booking

Identity Verification Is Mandatory

We must verify the actual applicant’s identity directly by Zoom or Teams.

Original Power of Attorney Is Required

Scanned or photographed copies are not sufficient. The original signed document must be mailed to our office.

Consultation Fee Is Non-Refundable

The consultation and verification fee is non-refundable even if the certificate does not exist or cannot be issued.

Shipping Is Handled After Completion

Once dispatched, we provide a tracking number. Shipping inquiries after dispatch should be made to the carrier.

QUESTIONS

Frequently Asked Questions

Can I request support from outside Japan?

Yes. This service is designed for clients living abroad who need official Japanese certificates and related support.

Can you confirm whether the document can be issued before I proceed?

In many cases, yes. If the relevant city office or authority is already known, we may first check whether a specific document is likely to be available as part of the USD 50 consultation and verification step. However, if the case requires additional research, such as identifying the correct honseki, head of family, municipality, or record history, a separate investigation fee will apply.

Can you handle apostille and translation too?

Yes. Apostille and English translation are available depending on the case and document type.

Can a representative contact you on my behalf?

Communication support may be possible, but we must verify the identity of the actual applicant directly before proceeding.

Can you explain the full process in more detail?

Yes. We have prepared a detailed guide explaining the full process, including consultation, identity verification, document retrieval, apostille procedures, and international shipping.
Please refer to the article below for a step-by-step explanation:

View detailed process guide

Trust Administrative Scrivener Office building

Our office is located in Fukuoka, Japan.
We handle document retrieval and official procedures from this location.
All consultations and identity verification are conducted professionally,
either online or through our office environment.

TRUST ADMINISTRATIVE SCRIVENER OFFICE

Ready to Start?

If you are unsure where to start, we will guide you step by step.
This service is provided by Trust Administrative Scrivener Office, Japan.
If you would like to proceed, please reserve the online consultation and identity verification first.
For general inquiries only, you may also use the contact page.