Introduction: 5 Places You Should Know First as a Foreign Resident in Kitakyushu
If you’re a foreign resident starting your life in Kitakyushu, Japan, you’re not alone. The city offers a variety of public support centers and services to help you settle in smoothly. From visa applications, resident registration, and employment assistance to banking and daily life concerns, here are 5 key support services you should know.
- 1 1. One-Stop Multicultural Information Center
- 2 2. Kitakyushu International Association
- 3 3. Kitakyushu City Call Center & Administrative Consultation Desk
- 4 4. Foreign Human Resource Employment Support Center
- 5 5. “Hotline for Labor Consultation” (Ministry of Health, Labor and Welfare)
- 6 Tips for Using These Services
- 7 Our Office Also Supports Foreign Residents
- 8 Summary: Where Should You Go First?
- 9 Contact Us
1. One-Stop Multicultural Information Center
What is it?
This is a central support center jointly operated by Kitakyushu City and the Kitakyushu International Association. It’s your first stop for general life advice, administrative procedures, and interpreter support.
How to Use / Reservations
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Walk-ins accepted for general consultations
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Free legal and immigration consultations (administrative scrivener or lawyer) are held once or twice a month and require advance booking
Language Support / What to Bring
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Supports up to 22 languages including Japanese, English, Chinese, Korean, Vietnamese
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Tablet and telephone interpreters available
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Bring passport, residence card, or ID for a smoother process
Locations
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2F, Kokurakita Ward Office (Multicultural Corner)
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3F, Com City Building in Kurosaki (inside Kitakyushu International Association)
2. Kitakyushu International Association
What is it?
This organization provides support in Japanese language learning, cultural exchange, administrative and medical interpretation, and more. It also offers job support programs for students and companies.
How to Use / Reservations
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Japanese classes require pre-registration
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Medical interpretation (paid) must be booked in advance
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Administrative consultations are held regularly; reservations recommended
Language Support / What to Bring
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Supports English, Chinese, Vietnamese, Korean, etc.
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Bring any documents related to your consultation if possible
3. Kitakyushu City Call Center & Administrative Consultation Desk
What is it?
This city-run service handles inquiries, complaints, and suggestions related to administrative matters. The Call Center is open daily from 8:30 AM to 8:00 PM, except January 1–3.
How to Use / Reservations
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Call Center: 093-582-4894
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Email: call-center@kitakyushu-cc.jp
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Ward Offices: In-person consultation available on weekdays
Language Support / What to Bring
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Primarily Japanese support
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If interpretation is needed, contact the One-Stop Center in advance
4. Foreign Human Resource Employment Support Center
What is it?
This center helps companies connect with foreign talent and offers job postings for foreign residents. While primarily designed for employers, job seekers can also benefit.
How to Use / Reservations
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Mainly for company consultations
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To apply for job listings, call the toll-free number: 0120-335-305
Language Support / What to Bring
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Mostly Japanese-speaking staff
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Bring a resume, residence card, and other relevant documents when applying
5. “Hotline for Labor Consultation” (Ministry of Health, Labor and Welfare)
What is it?
A nationwide hotline for reporting labor issues such as dismissals, unpaid wages, or overwork. Anonymous and multilingual consultations are available.
How to Use / Reservations
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Toll-Free: 0120-811-610
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No reservation required
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Open on nights and weekends
Language Support / What to Bring
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Available in English, Chinese, Vietnamese, Korean, and more
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Consultations are free and anonymous
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No documents required, but bringing your contract may help
Tips for Using These Services
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✅ Check required documents in advance (passport, residence card, seal, etc.)
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✅ Ask if interpretation is available and in what languages
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✅ Prepare both original and copies of your documents when visiting public offices
Our Office Also Supports Foreign Residents
At Trust Administrative Scrivener Office, we provide legal support for foreign residents in Kitakyushu and beyond. We handle:
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Visa applications and changes
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Extensions of stay
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Permanent residency
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Naturalization
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Company formation
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Startup visa support
If you need help beyond general consultation—such as document preparation, complex visa issues, or English-language support, we are here to assist you.
We provide services in simple Japanese and English, so you don’t need to worry even if your Japanese is limited.
Let us help make your life in Kitakyushu smoother and more secure.
Summary: Where Should You Go First?
| Situation | Recommended Contact |
|---|---|
| General life or visa support | One-Stop Information Center |
| Japanese classes or cultural exchange | Kitakyushu International Association |
| Administrative questions | City Call Center or Ward Office |
| Labor trouble | Labor Hotline |
| Visa documents or complex issues | Trust Administrative Scrivener Office |
Don’t hesitate to reach out—there are people and professionals here to help!
Contact Us
Office Name: Trust Administrative Scrivener Office
Administrative Scrivener: Keiko Utsunomiya
Email: info@trust-gyosei.com
Address：3F-1-1-1 Kajimachi, Kokurakita-ku, Kitakyushu-shi, Fukuoka, Japan